Matrix Cellular is a major player in the field of domestic and international mobile phone, data and radio services; all of which are provided by the following departments:

Our efficient Sales force ensures that our clients’ needs are met in the best possible manner.

Customer care handles complaints and queries as well as coordinates the activations and deactivations of various value-added services offered by Matrix.

Marketing endeavors to make aware of the ‘Brand Matrix’ , various products and services on offer, collateral benefits, details of mutual alliances contracted by Matrix with other service providers like airlines, banks and so on with the purpose of providing value to our customers.

Accounts and Billing handles the finances of the company, ensures timely auditing, tax-related issues, and maintains accuracy and updating of all customer accounts. Timely delivery of bills and handling of the received payments constitute a major part of the department profile.

Credit Control deals with collection of dues from our clients.

Stocks handles inventory levels of phones, SIM/ 3G data cards and wireless sets and coordinates with the dealers.

 

Our IT team  oversees all communications infrastructure including network access configuration, setting up of workstations, and assigning access rights at various levels to key personnel within the company.

Human Resources deals with internal marketing, recruitment, training and retaining of staff and initiatives for the employees.

Administration looks after all aspects of Company's administration and support and coordinates all liaison work. The team also provides support to all the departments to ensure their smooth functioning.