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Prepaid - Account Balance

Other FAQ'S

How can I check my account balance?

For USA Prepaid SIM: Dial *201*187# from your USA Prepaid SIM card, the credit balance on your prepaid account will flash on your mobile phone screen.

For UK/Europe Prepaid SIM:

  • Type *125# and press dial. The balance should reflect on the screen.
  • SMS BALANCE to 1250.
  • Dial 1250. Follow the instructions to know your balance.

For Hong Kong Prepaid SIM:

  • Dial *311 from your Matrix Hong Kong Prepaid SIM card or 31122333 from any other Hong Kong number
  • Follow the steps of the prompt

For Thailand Prepaid SIM:

  • To check local balance, Dial 9302
  • To check international balance, Dial 02-627-7566

For Saudi Arabia Prepaid SIM: Dial *142# from your Matrix Saudi Arabia Prepaid SIM card, the credit balance on your prepaid account will flash on your mobile phone screen.

For Matrix Global Prepaid SIM: Dial 187 from your Matrix Global Prepaid SIM card, the credit balance on your prepaid account will flash on your mobile phone screen.

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