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Prepaid - Other FAQ's

Oother Faqs

Matrix Prepaid SIM Card is available for how many countries?

Matrix Prepaid SIM Card is available for the following countries:

Can I use my BlackBerry or iPhone for this service?

The Matrix Prepaid SIM Cards will not work on phones that are network locked. Please ensure that your BlackBerry or iPhone is not locked to an operator. You will need to use an unlocked phone with a Matrix Prepaid SIM.

I am not able to make/receive calls

In case you are unable to make outgoing calls, please switch off your handset and switch it on again and log on to an alternate network through "Manual Network Selection"

SIM card is asking for PIN when switched on, where will this be available?

The starter kit pack includes the PIN code which requires to be entered. In case it is still not operational please call our customer care by calling +91 9811288888.

SIM card is asking for PUK when switched on, where will this be available?

The starter kit pack includes the PUK code which requires to be entered. In case it is still not operational please call our customer care by calling +91 9811288888.

  • +91 9811288888