Matrix

UAE SIM

• The plan is valid only for use in UAE. Abu Dhabi, Sharjah and Dubai are covered on this plan
• Any usage made outside UAE, is subject to roaming rates, approximately $10/ minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are up to $20/MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

Thailand SIM

• The plan is valid only for use in Thailand. Any usage made outside Thailand, is subject to roaming rates, as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• All delivery reports are charged at local SMS rates
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

Singapore SIM

• The plan is valid only for use in Singapore. Any usage made outside Singapore is subject to roaming rates, approximately 7.68 SGD/minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are up to 7 SGD/ MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

Malaysia SIM

• The plan is valid only for use in Malaysia. Any usage made outside Malaysia, is subject to roaming rates, approximately $10/minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are approximately $20/MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

Italy T-Mobile SIM

• The plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are up to 20 Euros/MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

Germany SIM

• The plan is valid only for use in Germany. Any usage made outside Germany, is subject to roaming rates, approximately Euro 10/minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are up to 12Euros/MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

France SIM

• The plan is valid only for use in France. Any usage made outside France, is subject to roaming rates, approximately € 10/minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are up to € 20/MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

UK / Europe SIM

• Free talk value includes local and international outgoing calls, incoming calls in Europe & SMS charges and GPRS (pay per use)
• Free usage on the bolt on pack is not valid for the usage made in Europe.
• The data Bolt on is valid for a maximum of 30 days, beyond which the same plans is rolled over.
• The Matrix Plan is valid for 30 days and the same plan will be rolled over for the next month if the card is not returned. The free value is applicable only every subsequent month
• The Matrix Plan is valid for 30 days and the same plan will be rolled over for the next month if the card is not returned. The free value is applicable only every subsequent month
• Airtime rates are applicable on all toll free numbers. All calls made to 0845/0870 numbers will be charged @ 30p per minute
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provide
• International roaming rates are exclusive of surcharge and service taxes
• The plan is not valid on any promotional offer
• A 10% surcharge is applicable on the tariff plan
• Coverage List

Azores (Portugal)	Germany	Monaco	Estonia	Lithuania
Balearic Islands (Spain)	Gibraltar	Netherlands	Slovak Republic	Luxembourg
Belgium	Greece	Norway	Finland	Madeira (Portugal)
Bulgaria	Hungary	Poland	France	Malta
Canary Islands (Spain)	Iceland	Portugal	French Guyana	Sweden
Cyprus (excluding North Cyprus)	Italy	Reunion	Slovenia	Vatican City
Czech Republic	Latvia	Romania	Spain	San Marino
Switzerland	Denmark	Liechtenstein	Austria	Ireland/ Guernsey

China SIM

• The plan is valid only for use in China only. Any usage made outside is subject to roaming rates, approximately $10/ minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards and charges are up to $20/MB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• International roaming rates are inclusive of service tax and surcharge
• A 10% surcharge is applicable on the tariff plan

Australia SIM

• Free call value can be used for making local calls to landlines & mobiles in Australia, international calls to India & using Voicemail Retrieval, Ring Alerts, SMS & MMS
• The plan is valid only for use in Australia. Any usage made outside Australia, is subject to roaming rates, approximately AU$10/ minute; or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• All delivery reports are charged @ AUD 0.05/ SMS
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• GPRS (General Packet Radio Service) is pre activated on our SIM cards & charges are up to ¢2/KB; or as applicable by network
• Airtime rates are applicable on all toll free numbers
• Vodafone roaming rates are inclusive of Service charges and surcharge
• Flag fall rate– AUD 0.20; applicable on all calls as connection fee, for the first pulse of the call
• A 10% surcharge is applicable on the tariff plan

US SIM – 30 days

• The plan is valid for a minimum period of 30 days; should the SIM not be returned, the same plan gets rolled over, on a pro rata basis
• Peak Minutes apply from 6AM to 9PM from Monday to Friday. Nights & Weekends apply from 9PM to 6AM from Monday to Friday and from 9PM Fridays to 6AM Monday
• GPRS (Pay per use) would be billed in 1024KB increments
• The bolt on plan is valid for a maximum period of 30 days, after which the same plan gets rolled over
• All incoming SMS are chargeable @ 25cents/ SMS
• The plan is applicable for use only in the 50 states of the US. Any usage made outside USA, will be subject to roaming rates, approximately US$10 per minute, or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• Airtime rates are applicable on all toll free numbers
• A 10% surcharge is applicable on the tariff plan

US SIM – daily plan

• Peak Minutes apply from 6AM to 9PM from Monday to Friday. Nights & Weekends apply from 9PM to 6AM from Monday to Friday and from 9PM Fridays to 6AM Monday
• The bolt on plan is valid for a maximum period of 30 days, after which the same plan gets rolled over
• GPRS (Pay per use) would be billed in 1024KB increments
• All incoming SMS are chargeable @ 25cents/ SMS
• The plan is applicable for use only in the 50 states of the US. Any usage made outside USA, will be subject to roaming rates, approximately US$10 per minute, or as applicable by the network
• These plans are not valid for use, while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider
• Airtime rates are applicable on all toll free numbers
• A 10% surcharge is applicable on the tariff plan

Australia Data card

• The plan is valid only for use in Australia. Any usage made outside Australia, is subject to roaming rates as applicable by the network
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• Usage volume statistics only gives an estimation of the usage made; and has no relevance with the billing. Please refer to your bills for final amounts and charges
• International roaming rates are exclusive of service tax and surcharge
• The Matrix Plan is valid for the validity period mentioned in the plan and the same plan will be rolled over if the card is not returned
• A 10% surcharge is applicable on the plan

US Data card

• These rates are valid for data usage within the 50 states of the US only
• If used on roaming outside the United States the cost per MB will be approx $ 39.99
• The Matrix Plan is valid for a maximum of 30 days
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• The same plan will be rolled over for the next month if the card is not returned
• In case of loss of the USB Data Card Euro 300 will be charged
• A 10% surcharge is applicable on the tariff plan

China Data card

• The Chinese Data card should only be used within China
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• The Matrix Plan is valid for a maximum of 30 days and the same plan will be rolled over for the next month if the card is not returned

Dubai Data card

• The Matrix Plan is valid for a maximum of 7 days and the same plan will be rolled over for the next billing term if the card is not returned
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• The plan is valid only for use in UAE. Abu Dhabi, Sharjah and Dubai are covered on this plan. Any usage made outside UAE is chargeable at £12 per MB

Malaysia Data card

• The plan is valid only for use in Malaysia. Any usage made outside Malaysia, is subject to roaming rates as applicable by the network
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• Usage volume statistics only gives an estimation of the usage made; and has no relevance with the billing. Please refer to your bills for final amounts and charges
• International roaming rates are exclusive of service tax and surcharge
• The Matrix Plan is valid for the validity period mentioned in the plan and the same plan will be rolled over if the card is not returned
• A 10% surcharge is applicable on the plan

South Africa Data card

• These rates are valid for data usage within South Africa only
• The Matrix Plan is valid for a maximum of 30 days; and the same plan will be rolled over for the next month if the card is not returned
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• There is a fair use policy applicable on unlimited data plans where in after the usage of 2GB the speed will be reduced for the rest of the billing period
• A 10% surcharge is applicable on the Matrix plan

Europe Data card

• Coverage List: The countries in which the plans are applicable are stated below:

UK	USA	Austria	Belgium	Bulgaria
Croatia	Cyprus	Czech Republic	Denmark	Estonia
Finland	France	Germany	Greece	Hungary
Ireland	Italy	Latvia	Lithuania	Luxembourg
Malta	Netherlands	Poland	Portugal	Romania
Slovakia (Slovak Republic)	Slovenia	Spain	Sweden

• Rates are only applicable in the countries listed in the coverage list. The rates outside this coverage list are as high as £ 25/MB
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• A 10% surcharge is applicable on the tariff plan

UK Data card

• The T Mobile Data card should only be used within the UK as it costs £ 12 per MB outside the UK
• There is a fair use policy applicable on unlimited data plans where in after the usage of 2GB the speed will be reduced for the rest of the billing period
• The Matrix Plan is valid for a maximum of 30 days and the same plan will be rolled over for the next month if the card is not returned
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• A 10% surcharge is applicable on the tariff plan

Sri Lanka Data card

• The plan is valid only for use in Sri Lanka. Any usage made outside Sri Lanka, is subject to roaming rates as applicable by the network
• These plans are not valid for use, while on a cruise. Usage made during a cruise are charged maritime rates and are at the discretion of the cruise lines
• Usage volume statistics only gives an estimation of the usage made; and has no relevance with the billing. Please refer to your bills for final amounts and charges
• International roaming rates are exclusive of service tax and surcharge
• The Matrix Plan is valid for the validity period mentioned in the plan and the same plan will be rolled over if the card is not returned
• The overage is charged in 1 GB increments
• A 10% surcharge is applicable on the plan

Thailand Data card

• The plan is valid only for use in Thailand. Any usage made outside Thailand, is subject to roaming rates as applicable by the network
• Usage volume statistics only gives an estimation of the usage made; and has no relevance with the billing. Please refer to your bills for final amounts and charges
• International roaming rates are exclusive of service tax and surcharge
• The Matrix Plan is valid for the validity period mentioned in the plan and the same
• plan will be rolled over if the card is not returned
• There is a fair use policy applicable on unlimited data plans where in after the usage of
• 2GB the speed will be reduced for the rest of the billing period
• A 10% surcharge is applicable on the plan

Switzerland Data card

• A 5% surcharge is applicable on the tariff plan.
• The Matrix Plan will be rolled over for the next billing term if the card is not returned after the plan validity period.
• The Switzerland Data card should only be used within the Switzerland as it costs CHF 25 per MB outside the Switzerland
• There is a fair use policy applicable on unlimited data plans where in after the usage of 2GB the speed will be reduced for the rest of the billing period.

UK Student Tariff Terms

• Free monthly call value includes: local calls within UK to other mobiles and landlines; Local SMS, Calls to India, Voicemail and 0800 Numbers
• Free monthly call value DOES NOT INCLUDE: 0500 Numbers and International calls to other countries
• The UK student talk plans do not cover Jersey, Guernsey and the Isle of Man
• 0800 numbers included in the free call value to be charged at 40 pence/min
• Matrix add-on packs are valid on all UK student plans
• Early-termination fee is applicable on all student talk plans. The rental for the balance months will be levied against the same
• GPRS (General Packet Radio Service) enables advanced, feature-rich data services such as Internet browsing. It is pre-activated on our SIM cards and charges are up to 75 pence/MB or as applicable by network
• Data will be billed in 10KB increments. All calls will be billed at per minute increment.
• Premium text is charged extra
• Change of plan is applicable only from the subsequent bill cycle and not immediately
• A copy of the customer’s University Offer Letter or a valid student Visa to be submitted at the time of sign-up
• Other terms and conditions as applicable

Germany Student Tariff Terms

• The plan is valid for a minimum period of 3 months
• The plan is valid only for use in Germany. Any usage made outside Germany, is subject to roaming rates, as applicable by the network.
• These plans are not valid for use, while on a cruise. Calls made during a cruise are charged maritime rates and are at the discretion of the cruise lines.
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider.
• GPRS (General Packet Radio Service) is pre-activated on our SIM cards and charges are up to 0.04$/10KB; or as applicable by network.
• Rates are exclusive of service charges

Singapore Student Tariff Terms

• The plan is valid only for use in Singapore. Any usage made outside Singapore is subject to roaming rates, as applicable by the network.
• These plans are not valid for use, while on a cruise. Calls made during a cruise are charged maritime rates and are at the discretion of the cruise lines.
• The incoming caller number will be passed on to the customer subject to availability of the same from the other service provider.
• GPRS (General Packet Radio Service) is the world’s most ubiquitous wireless data service, available now with almost every GSM network. GPRS customers enjoy advanced, feature-rich data services such as Internet browsing. GPRS is pre-activated on Matrix SIM cards and charges are up to S$ 0.04/10KB; or as applicable by network
• The rental for the remaining months will be charged as early termination fee, should the customer wish to terminate before the stipulated contract period
• The rental in the Annual plan will not be refunded, should the customer wish to terminate before the stipulated contract period
• The customer must present a copy of the student Visa/ University offer letter, along with the Customer Agreement Form, to avail the tariff plan
• GPRS (General Packet Radio Service) is pre-activated on Matrix SIM cards and charges are up to S$ 7/MB; or as applicable by network
• Rates are exclusive of service charges
• Airime rates are applicable on all toll free numbers.

USA Student Tariff Terms

• Free mobile to mobile minutes are available on AT&T numbers only, within your Mobile to Mobile calling areas available for calls placed to or received from the applicable mobile-to-mobile service areas or from another AT&T customer, when both are on AT&T network
• Incoming and outgoing call charges apply after the free minutes are exhausted
• Incoming and outgoing call charges apply after the free minutes are exhausted
• Incoming and outgoing call charges apply after the free minutes are exhausted
  Add on data package is mandatory for iPhone and Blackberry taken on 1 year and 2 year contracts
• Early Termination Fee (ETF) is applicable should the contract be cancelled before the stipulated time period. ETF Clause: $325 diminishing @ $10 a month for a 24 month contract; $325 diminishing @ $20 a month for a 12 month contract. Also, in case of early termination on plans taken with iPhone/Blackberry, the remaining months’ rental for Data Packs is also charged in addition to the ETF
• Night and weekend timings 9pm-6 am on weekdays and all of Saturdays and Sundays
• All incoming SMS charged at 20 cents
• Airtime rates are applicable on all toll free numbers
• All special offers are applicable only on 1 and 2 year plans
• Premium voice and text services are charged extra and at a higher rate
• Plans are subject to change without prior notice
• Taxes apply on all plans @ 12.5%
• For all 30 day contract plans if you decide to upgrade or cancel your contract you’ll need to give 30 days’ notice to Matrix via Email on support@matrix.in
• For all 1 year and 2 year contract plans, there is a free look period of 15 days from the contract start date within which the contract can be terminated without any ETF. In this case, the handset and the SIM card has to be returned to Matrix within this free look period for which all expenses are to be borne by customer. Pro-rated rentals and airtime usage will be applicable as per the tariff plan in the contract. The free look period is not applicable to 30 day contract plans
• Rollover minutes: Rollover Minutes accumulate and expire through 12 rolling bill periods. In the bill period 1 (activation) unused anytime minutes will not carry over. Bill period 2 unused anytime Minutes will begin to carry over. Rollover Minutes accumulated starting with Bill period 2 will expire each bill period as they reach a 12-bill period age. Rollover minutes will also expire immediately upon default or if customer changes to a Non- Rollover plan. If you change plans, any accumulated Rollover Minutes in excess of your new plan will expire. Rollover Minutes are not redeemable for cash or credit and are non transferable. These minutes only apply to anytime minutes and not nights and weekends
• Favorites Option: The customer can choose one Favorite number present in India by paying the discounted dial to India fee of $4.99. Calls to this number would be charged at a discounted rate of $0.09 + Airtime. A fair usage policy of 1000 minutes of calling to this number per month applies, beyond which the calls would be charged at $0.27 + Airtime. This number has to be chosen at the time of enrolling for the connection and can be changed

Australian Student Tariff Terms

• SMS rates exclude special SMS such as voting and premium SMS
• 123 information service is a premium rate service
• Offer can be withdrawn without prior notice
• Message delivery reports are chargeable
• The plan is valid only for use in Australia. Any usage made outside Australia,is subject to roaming rates, as applicable by the network.
• These plans are not valid for use, while on a cruise. Calls made during a cruiseare charged maritime rates and are at the discretion of the cruise lines.
• The incoming caller number will be passed on to the customer subject to availabilityof the same from the other service provider.
• GPRS (General Packet Radio Service) is the world’s most ubiquitous wireless dataservice, available now with almost every GSM network. GPRS is pre-activated on ourSIM cards and charges are up to ¢2/KB; or as applicable by network.
• Airtime rates are applicable on all toll free numbers.
• Rates are exclusive of Service charges.

Data card generic disclaimers

• In case of loss of the USB Data Card €300 will be charged
• The Matrix data plans will be rolled over for the next billing term if the card is not returned after the plan validity period
• Ensure that automatic updates are turned off. In case, if the automatic updates are on then it is possible that the system when connected could download the updates in the background which can be as big as a 60 MB file
• Use webmail as far as possible, this will allow you to view your e-mail without having to download the entire mails sent to your account
• Audio and Video files – Downloading audio and video files also can consume lot of MB’s
• There is a fair use policy applicable on all unlimited data plans wherein after a 2GB usage, the data download/upload speed will be reduced for the rest of the billing period

SIM generic disclaimers

• Savings may vary due to exchange rate fluctuations
• Matrix talk plans are not valid for use while on a cruise. Usage during a cruise is charged maritime rates and are at the discretion of the cruise lines
• GPRS (General Packet Radio Service) is available with almost every GSM network. GPRS is pre activated on our SIM cards and standard charges are applicable, as determined by each network.
• Airtime rates are applicable on all toll free number
• International SIM Cards issued by Matrix should not be used in India. Other Terms and conditions apply

Scholarship Terms & Conditions

• This promotion is valid from 18th July 2011 to 30th September 2011
• The Lucky Draw will be held at the end of every week and winners will be intimated at the beginning of the next week
• One Lucky winner will be selected per week and scholarship worth Rs. 100,000 will be given to each candidate
• In order to participate in the Scholarship Program, one needs to purchase a Student Mobile connection anytime between the promotion dates
• Employees of Matrix, associated third party and their immediate family members and relatives are not eligible to participate in this scholarship program
• For all the queries students are advised to call: +91 53222 32222 or Email at student@matrix.in
• The prize will be given in cheque and cannot be transferred to other person
• Winner must redeem the Prize on or before the designated date stated on the redemption letter otherwise the Prize will be forfeited
• Matrix shall not be responsible for any loss or damage suffered by the selected candidate while availing the scholarship
• The scholarship amount will be subject to government rules and laws
• Matrix in its absolute discretion may publicize, broadcast or otherwise disclose a participants name, character, statements or any recording of their voice in advertising or promotional material concerning this scholarship program, or generally. Matrix may promote or advertise that a selected candidate has won scholarship
• Matrix reserves the right to extend or to cancel, or change the manner in which the scholarship program is organized or discontinue or terminate the scholarship at any time or to accept or reject any or all entries at their absolute discretion without giving any prior notice without assigning any reason whatsoever
• Any attempt by a participant to deliberately damage or undermine the legitimate operation of the scholarship is a violation of Criminal and Civil Laws and should such attempt be made, Matrix reserves the right to seek damages from any such candidate to the fullest extent permitted by law
• All disputes shall be subject to the exclusive jurisdiction of Delhi Courts only
• Matrix in its absolute discretion reserves the right to add, alter, modify. Change or vary all or any of these Terms and Conditions wholly or in part, at anytime without giving prior notice and the participant/selected candidate agrees to abide by such additions, alternations, modifications and changes
• Participation in the scholarship program implies acceptance of all the terms and conditions herein