Products Contact us Product Query Customer Support Offices +91 9811288888 Matrix Head Office Matrix Cellular (International) Services Ltd. 7 Khullar Farms, Mandi Road Mehrauli, New Delhi- 110030 Contact No: +91 9811288888 Email: info@matrix.in Locate us on Google Map In case of any concerns, kindly contact our Nodal Officer with your Matrix customer agreement (CAF) / sign-up form number anytime from Monday to Friday, between 0930 – 1800 hrs. (The CAF number is present at the top right of the Matrix form) Name: Sanjay Saraswat Address: As above Contact No: +91 9910662980 Fax: +91-11-26800200 Email: nodalofficer@matrix.in – (for complaints only) If you are still unsatisfied with our service or to escalate your complaint please email our Operations Head – operationshead@matrix.in Appellate Authority: Name: Capt. Rakesh Walia, Chief Administration Officer Contact No: +91-9811288888 Email: appellate@matrix.in Product Query Form * Indicates required fields. 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Other products & Services: Products International SIM Cards Data Packs Matrix Forex Card Travel Insurance VAT Matrix Travel Companion App Matrix Head Office Matrix Cellular (International) Services Ltd. 7 Khullar Farms, Mandi Road Mehrauli, New Delhi- 110030 Contact No: +91 9811288888 Email: info@matrix.in Locate us on Google Map In case of any concerns, kindly contact our Nodal Officer with your Matrix customer agreement (CAF) / sign-up form number anytime from Monday to Friday, between 0930 – 1800 hrs. (The CAF number is present at the top right of the Matrix form) Name: Sanjay Saraswat Address: As above Contact No: +91 9910662980 Fax: +91-11-26800200 Email: nodalofficer@matrix.in – (for complaints only) If you are still unsatisfied with our service or to escalate your complaint please email our Operations Head – operationshead@matrix.in Appellate Authority: Name: Capt. Rakesh Walia, Chief Administration Officer Contact No: +91-9811288888 Email: appellate@matrix.in