Lost Stolen

I have lost my Laptop Internet Card

You can contact our customer support at in or +91 9811288888. Alternatively, you should also inform the concerned sales executive, so that it can be suspended with immediate effect to prevent any possible unauthorised usage. In case any unauthorised usage occurs and if Matrix is not intimated about the loss of the laptop internet card in time, the amount will be billed to the user.

If I face any problem regarding the Laptop Internet Card, where should I contact

Any functional problems of the laptop internet card can be reported at or +91 11 2680 0000.

I want to return the Laptop Internet Card.

You can contact our customer support at or +91 9811288888. We are available 24x7. You can also inform the Matrix Business Development Executive (BDE) who gave you the connection. He/she will inform the relevant department, and who will fix an appointment to have the SIM/laptop internet card picked

  • +91 9811288888