Products Contact us Product Query Customer Support Offices +91 9811288888 Matrix Head Office Matrix Cellular (International) Services Ltd. 7 Khullar Farms, Mandi Road Mehrauli, New Delhi- 110030 Contact No: +91 9811288888 Email: info@matrix.in Locate us on Google Map In case of any concerns, kindly contact our Nodal Officer with your Matrix customer agreement (CAF) / sign-up form number anytime from Monday to Friday, between 0930 – 1800 hrs. (The CAF number is present at the top right of the Matrix form) Name: Sanjay Saraswat Address: As above Contact No: +91 9910662980 Fax: +91-11-26800200 Email: nodalofficer@matrix.in – (for complaints only) If you are still unsatisfied with our service or to escalate your complaint please email our Operations Head – operationshead@matrix.in Appellate Authority: Name: Capt. Rakesh Walia, Chief Administration Officer Contact No: +91-9811288888 Email: appellate@matrix.in Customer Support Form * Indicates required fields. Name Mobile Number Landline Number Email Address Matrix Mobile Number Products or Services Used Choose Product/Service Used Postpaid SIM Card Universal SIM Card (Postpaid) European SIM Card Internet on Smartphones Global Blackberry SIM Card Global Data SIM on Smartphone Prepaid SIM Card Matrix 1 SIM Card (Prepaid) Laptop Internet Card Tablet SIM Card Matrix Forex Card Others Required Area of Support BillingCorporate ConnectionNetwork Issues (coverage, call drops, etc)Offer RedemptionPayment CollectionReturn of SIM / Data CardValue-added ServicesOthers Enquiry/Message I agree to be contacted by Matrix Cellular International Services for further information. Other products & Services: Products International SIM Cards Travel Insurance Travel Companion APP Matrix Forex Card Travel Accessories Visa Services VAT Matrix Travel Companion App Matrix Head Office Matrix Cellular (International) Services Ltd. 7 Khullar Farms, Mandi Road Mehrauli, New Delhi- 110030 Contact No: +91 9811288888 Email: info@matrix.in Locate us on Google Map In case of any concerns, kindly contact our Nodal Officer with your Matrix customer agreement (CAF) / sign-up form number anytime from Monday to Friday, between 0930 – 1800 hrs. (The CAF number is present at the top right of the Matrix form) Name: Sanjay Saraswat Address: As above Contact No: +91 9910662980 Fax: +91-11-26800200 Email: nodalofficer@matrix.in – (for complaints only) If you are still unsatisfied with our service or to escalate your complaint please email our Operations Head – operationshead@matrix.in Appellate Authority: Name: Capt. Rakesh Walia, Chief Administration Officer Contact No: +91-9811288888 Email: appellate@matrix.in